What can smart gas do? How does it solve the problem?

As the basic industry for people's livelihood, urban gas industry is one of the important energy industries for national development and prosperity. With the rapid implementation of policies such as "coal to gas" and "village to village access", the gas pipeline network is also under rapid construction. The pipeline network is becoming more and more dense, and the operating equipment and facilities are becoming more and more complex;

At the same time, people are concerned about gas safety. The gas operation and management unit is being forced to carry out intelligent transformation on the huge and complex equipment to facilitate the collection, storage, analysis and rapid emergency treatment of the information generated in the operation process, so as to meet the requirements for the effective and safe operation of the urban gas pipeline network.

1、 How to solve the problem of gas intelligence?

It can integrate various links of gas operation management such as remote gas supply, peak shaving, detection, pipe network monitoring, remote metering, statistical calculation, etc. And improve the accuracy of all links from scheduling to decision-making, from user development to serving users.

First, through information collection and network transmission: through the collection and transmission network, the pipeline, gas supply facilities, stations, personnel on duty, gas supply and gas consumption status and other information in the urban gas system are integrated into the gas enterprise background.

Then data integration is carried out: the acquired data is combined with self owned and social resources, and the points, lines and areas of the client and the pipe network are integrated into basic file data.

Combined with existing advanced technologies, such as Internet of Things technology, cloud computing technology, and various terminal access devices and technologies (including smart phones, computers, tablets, etc.), it is integrated in the smart gas network. At the same time, the real-time and dynamic elements of the pipeline network are combined with the information data such as gas supply and consumption, realizing the seamless integration of real-time production data, spatial geographic data and various production management information systems. At the same time, it is convenient for managers and users to visit and use, and timely solve the problems and difficulties encountered in the process of gas supply and use.

In this way, the intelligent management of urban gas can be realized through data mining and analysis, and the emergency handling capacity of enterprises can be improved, so as to improve customer satisfaction.

2、 What can smart gas do?

User service is a good starting point.

As an ordinary gas user, I want to talk about his demand for gas service:

First, the price is reasonable and the payment is convenient;

2、 The gas can be safely and rapidly used continuously;

3、 Gas equipment capable of regular professional inspection;

4、 You can ask relevant personnel about problems encountered in the gas consumption process at any time and anywhere, and get timely feedback;

For gas enterprises, they should provide good services at the lowest possible cost, including new installation, purchase of gas appliances, meter reading, payment, security inspection, repair application, etc.

In fact, given the nature of public services in the gas industry, enterprises usually need to provide users with free security checks on a regular basis, but there are many problems in the implementation process, and few users can enjoy this service.

At the same time, for users receiving this service, regardless of factors such as good or bad service attitude and low efficiency, many things need to be involved in the process of receiving gas services.

For gas companies, they have not realized that service is not to do what customers require, but to provide what you need. So, it is conceivable that this user with hundreds of thousands or even millions of users is a huge ocean. Once you open the sea, you can swim as you like.

That sea may be hidden in smart gas meters, smart gas appliances and smart services based on big data analysis. According to the accumulated data, we will cooperate with more non gas industry enterprises to provide more services (including customized services) through various means to make users lazy.