上海龙凤花千坊

Cloud charging - intelligent billing management

Product Overview

The marketing management system is one of the cores of the informatization construction of public utilities such as water, gas and heating enterprises. It is to realize the informatization management of the daily copying, receiving and management of water, gas and heating enterprises, realize the modernization of marketing management, improve the quality of reading service, ensure the accuracy, timeliness and recovery rate of meter reading, reduce the supply and marketing gap, and improve the water supply, gas An important approach to economic and social benefits of heating enterprises.

System characteristics

1. Accurate accounting

To ensure the accuracy of each amount, day and month's receivable, actual receipt, pre deposit and pre deposit deduction. Red ink offset and cross month offset are supported.

2. Support multiple billing methods

The collection table, proportional fixed hybrid calculation, fixed amount, stepped unit price, minimum quantity pricing and other methods.

3. Support payment through multiple channels

Toll hall charges, WeChat, Alipay, 24-hour self-service payment, bank withholding and remitting, door-to-door charges, batch charges, support for fee splitting, monthly overcharging, monthly overcharging, and pre deposit.

4. Support multiple meter reading and entry

Support smart phone meter reading, meter reading machine meter reading, manual meter reading, remote meter reading, Internet of Things meter reading, etc;

5. Complete invoice receipt management

It supports multiple invoice versions, collecting, voiding, and returning management, automatically records invoice numbers for charging, and provides receipt printing, push receipt printing, and payment passbook printing.

6. Support large business volume and big data management

The system uses ORACLE database and tests the use of multiple big data users to optimize and ensure the stability and efficient processing of big data.

7. Water analysis/quantitative assessment

Automatic alarm for historical water consumption and analysis of abnormal water consumption; Automatic reports of meter reading rate, recovery rate, arrears recovery rate, etc

8. Permission control

Use permissions are divided by role/job/department and function module

9. Rich interfaces

Abundant data interfaces, open data interfaces related to water consumption and water charges for future smart water big data or government big data needs; And integration with other business systems, such as installation reporting system, customer service system, IC card meter, remote water meter, Internet of Things table, VAT electronic invoice control,

major function

Standardized management of user information, user information I

Business management of industrial and commercial households and resident households, including account opening, transfer and cancellation;

Unified technical operation management of smart meters, IC card meters and common meters, such as account opening and filing, installation, replacement and removal;

IC card related business management, such as: recharge, card printing, card replacement, recycling, etc;

General meter reading business management, such as meter reading book management, meter reading, etc; After the mobile meter reading, the data is directly synchronized to the background, and then entered into the system compared with the traditional on-site meter reading, so as to avoid manual secondary entry errors and improve the work efficiency, abnormal data is marked red, and avoid the owner's dispute caused by meter reading errors.

Unified management of charging and recharging, such as charging for common meters, recharging IC card meters, and remote recharging;

After the mobile payment company pushes the bill, the user receives the bill on the mobile phone (SMS/public account) and makes WeChat/Alipay payment on the WeChat public account; The fees paid by the user directly reach the company's Alipay/WeChat merchant account

To collect arrears and improve the efficiency of collection, users can send SMS and WeChat to collect arrears.

Support the definition of single price and ladder price, and complete single and ladder billing;

Monitoring and analysis of customers, meter reading and consumption;

Advantages and values

Unified business management platform for gas, water, heat and other public utilities;

Responsive design can adapt to different browsers and improve user experience;

Realize the unified management of common meters, card meters and remote meters;

Closed loop operation mode based on mobile application is provided;

Expandable third-party payment and self-service, multimedia customer service center;

Use visual presentation to improve statistical analysis and monitoring functions.