Discussion on economic benefits of heating charge software system

Over the years, the traditional heating operation mode has developed from paper ledger, Excel Heating charge system , followed the principle of building a heating payment hall, providing users with basic payment services, and setting up a charging window. Users were dissatisfied or had more serious problems due to insufficient windows and queuing.

The daily work of the traditional toll collector role is to collect cash and issue paper invoices. The cash duration meets various difficulties and invoices meet different needs. After being turned into a service specialist, we can provide services by region, save all the working time by multi-channel and electronic invoice, and put it into precise services to save the establishment of hall construction and human resources. The hall can open a business processing window to accept applications for transfer, suspension, heat recovery, etc

Through the application of multi-channel payment, electronic invoice and self-service payment system, the role of toll collector is gradually transformed into a service specialist. Instead of setting up multiple windows and multi-channel payment, the hall service specialist only needs to guide users to pay and issue electronic invoices on mobile phones or self-service machines, push them to WeChat or print them directly.

The traditional heating hall service mode is set up for payment, and the new heating hall is set up for service. It is set up to improve the service quality, and the number of hall windows is not the bottleneck.

Keep a few service windows to handle business for users, or place transfer, stop reporting, re heating applications and other businesses on WeChat, where users submit applications and upload corresponding image data. The company will notify users of the specified time or the reason for rejection through network review. Reduce hall service and save human resources.

At the same time, the service window can provide some cash payment business for users without smart machines and bank cards, and issue electronic invoices to help users print, so as to realize seamless connection of all systems