The project can be launched at any time when the problem is repaired! At 8:48 on August 31, a 2175 yuan heating fee entered the system and an electronic invoice was successfully issued, marking the official launch of the Datong Thermal Power Project! Yesterday, I discussed with Director Xu to let the system go online one day ahead of schedule. If something happens, we can still deal with it that day. The fact proves that our decision is wise. On the morning of September 1, the business halls had not yet opened for business, and the people outside had lined up. I didn't expect the hot users of Datong to pay fees so actively. Fortunately, we had "practiced" for a whole day yesterday, so we were full of confidence in this scene today. Not to mention, there were a lot of problems found after a day of trial operation yesterday, which were mainly manifested in printer compatibility problems, unskilled operators, occasionally stuck on the electronic ticket page and did not respond, continuous photo taking and error reporting by the high timer, etc. For the problems that occurred yesterday, we arranged engineers to go to the business hall with many problems for assistance and guidance today, We explained on the spot when we were not skilled in business. When the printer and beat meter did not work, we demonstrated and debugged on the spot. When the electronic ticket was stuck, we taught how to reopen it and contacted the Hangxin engineer in the head office for troubleshooting. In a word, we successfully completed the launch in the real sense.

Hubei wisdom Natural gas charging system software And operation to provide decision support. Necessary functions: network access management, customer management, charge management, bill management, audit management, debt clearing management, heat metering charge, switch bolt, chart report. Extended functions: process approval, bank collection, SMS platform, WeChat official account, Alipay, intelligent POS, mobile APP. Special scenarios: steam charge, hot water charge, property collection. Product supporting definition In order to better play the role of the Heating Charge Management System, heating enterprises can generally configure the following equipment: high speed camera: keep the customer's ID card, heat stop agreement, and photos of property rights in the business window in time. Voice announcer: It is convenient to prompt customers to check the amount through electronic display and voice broadcast in the window, so as to improve the payment experience and efficiency. SMS: take the initiative to push information to customers, such as pressure testing, overdue payment, failure shutdown, etc. All in one card: It is convenient for customers to get a card from the bank and pay fees, and it is convenient for customers to handle inquiry, payment, suspension and reheat businesses through self-service channels. Self service payment machine: It is convenient for customers to complete multiple business processing by themselves in the busy season when there is a long queue or when the business hall is off duty.

Plan and implement the requirements, make everyone clear about the work to be done in the future, and make psychological preparations. The kick-off meeting was relatively smooth. I could feel the importance of Party A's leadership, the urgency of the business department's demands for the new system, and the support signal from the network department. Later, after the kick-off meeting, I helped us adjust the network environment of the temporary office, and we were directly stationed. After the kick-off meeting of demand collision, the project research begins. Party A has arranged the office chair, power supply and network for us on the first floor, and we can start work there. This is efficient! It's opposite the office.

During the implementation of the project, we also contacted and learned about various heating network automatic control manufacturers in the heating field. Therefore, although we can't say that we are heating professionals, we can also dig deep into the field of operating charge management. But why is it so difficult to do heating management software? I think the main reason is that the industry itself is lack of norms and standards, and cannot be quantified as water and electricity. Heating regulations are basically one policy for one city, and cities interpret and implement similar policies and regulations differently. Without standardization, the projects have become customized and the customers have become experimental fields without specialization. The charging software is carrying the banner of standardization and specialization of heating management software in such a difficult situation.

This is what I expected. On August 16, the training finally came to an end. These days, the brothers and sisters of Datong have listened attentively and enthusiastically. I think an enterprise is a dynamic enterprise if its employees have a positive attitude towards work and are willing to accept new things. We are willing to serve them. Although it has been a little hard these days, we are very pleased. In the following days, Director Xu allowed everyone to get familiar with the system and perform simulation exercises. At the same time, we also printed the User Manual for distribution to help everyone learn and consolidate the system operation. By the time the system went online, everyone's understanding and operating proficiency of the system had reached the standard, and some people even exceeded my expectations. It was great! The first few days before the project was launched, it was like darkness before dawn.

This is also an important step. As we continue to deepen our data analysis, we find that the data migration work of Datong Thermal is much more complex than we thought. This complexity is not the huge data magnitude mentioned above, but the non-standard data. We learned that some functions of the original charging system in the application process can not meet the business needs, so people who operate the software often use an unconventional operation to achieve a certain business, such as directly modifying the heating fee receivable if the recovery cannot be achieved after the suspension is reported, directly modifying the standing book if the area settlement is not correct, and Director Zhang also said.