1) Through mobile phone attendance, the current on duty maintenance personnel can see at a glance.

2) Multi channel intelligent dispatching, tracking and supervising the whole process of work order, and urging and supervising at any time.

3) Each work order can be monitored. Records of record, dispatch, repair and return visit nodes can be traced to ensure customer satisfaction from the perspective of process management.

4) Intelligent response to planned emergency repair, repeated customer repair and other scenarios.

5) Real time grasp the status of problems reflected in the jurisdiction, and the status of maintenance personnel's work progress.

6) According to the current online and order receiving status of the maintenance personnel, scientifically and reasonably assign maintenance tasks, so as to facilitate assessment and incentive according to work quality.

7) Effectively coordinate and schedule maintenance resources through location identification and mobile attendance of maintenance personnel.

8) Hierarchical management and quantitative assessment of heating enterprises, maintenance stations and maintenance personnel will promote departments and maintenance personnel to actively improve their own work level.

9) Establish a heating customer service knowledge base to speed up the recording speed, and even common problems can be directly solved by the customer service.

10) Real time control of the repair amount and the order receiving rate in time to ensure the overall stability of the heating operation.

11) Comprehensively analyze the customer's call for repair, timely maintenance, effectively assist in scheduling, and allocate customer service and maintenance resources.

12) Comprehensive analysis and in-depth mining of traffic, work orders, complaints and other information data to help managers understand the status of repair operations.

13) Master the overall operation of repair request, complaint and handling at any time through the mobile terminal macro chart.