The segment system has been developed as a whole, but due to time constraints and insufficient testing intensity of some new functions, the system always exposes some small bugs, and is busy late every day to deal with problems. In those days, I hardly slept before 12 o'clock. I was busy until one or two o'clock in the morning. The brothers were very hard! At the same time, the pressure from the thermal aspects of Datong is not small. It's said that the last information construction, the software had not been debugged the day before it went online, and the engineers were busy all night after that, so the leaders of the customer service center worried that we would repeat the mistakes and constantly urged us. In fact, I know in my heart that the rest of these problems are not big problems. As long as everyone works hard, they can be solved. In the morning of August 29, two colleagues from the R&D Department arrived at the scene, and there were three days left before the official charge was made. We held a meeting that day to summarize and communicate the remaining issues on the project, and the time I gave is to deal with them by tonight! There are 13 questions left in total, and now we are racing against time. If we can deal with them earlier, we will have a better chance of winning. So we divide our work and quickly enter the fighting state! In fact, it is not impossible that we did not complete the goal that night. The main reason is that it is not cost-effective, which affects the work efficiency of the day tomorrow. Then we spent the next morning to complete everything.

Information island improves the timeliness of information sharing and reduces management costs. The group management and control platform unifies the management process and specifications of the whole group, eliminates the hidden dangers of self governance, eliminates operational loopholes, and ends the management confusion. After the group management and control platform unifies the system and data, it is easier to connect with external OA, finance, production, measurement, banking and other systems. The group management and control platform is more conducive to making some unified planning on middleware, such as message queue, bank collection, micro service, etc., to achieve the reliability and scalability of the platform. The group management and control platform can really help the group to merge and acquire local heating enterprises, achieve rapid online, and charge fees as soon as possible. The choice of informatization construction of heating enterprises under economic deflation The macro background of economic deflation is very sluggish in the domestic economy. By 2019, most people have also known this.

Stagger the company's project peak. I have preliminary plans for several project stages and human resources in mind, and I am ready to sort them out on paper and apply for support from the company leaders. According to the preliminary preparation, the project required by the bidding is completed at the end of July and launched at the end of August. It is very reasonable for the customer to ask for an office on site because of the chaotic accounts and complicated business of the charging system he learned earlier. Therefore, one goal is to build a Datong office and conduct in-depth research on customer needs. Several things can be done now: 1. Determine project members; 2. Establish an office; 3. Organize the kick-off meeting. Several important project roles have been identified within the company.

We have also made some preparations for the coming depression. In the future, we should continue to make the following points, so that we can smoothly survive these years and usher in the next economic upward cycle. First, we should pay more attention to our core advantages. In the next few years, the heating charge management system is still our core competitive product, and we need to continue to invest in core resources to focus on building. This is the position we firmly hold, and it is also an area that any opponent will have to fight against. We win market by profession, benefit by management and reputation by service. Secondly, fully tap internal potential, improve personal professionalism through post setting, training and assessment, and continuously improve team cohesion and combat capability. In the next few years, we will continue to refine the granularity of division of labor and improve the efficiency of organizational collaboration through process reengineering. Thirdly, focus on upgrading the remote group control version. Based on the mature experience of the application of Jinan thermal customer service charge.

Tianjin intelligence Natural gas charging software And operation to provide decision support. Necessary functions: network access management, customer management, charge management, bill management, audit management, debt clearing management, heat metering charge, switch bolt, chart report. Extended functions: process approval, bank collection, SMS platform, WeChat official account, Alipay, smart POS, mobile APP. Special scenarios: steam charge, hot water charge, property collection. Product supporting definition In order to better play the role of the Heating Charge Management System, heating enterprises can generally configure the following equipment: high speed camera: keep the customer's ID card, heat stop agreement, and photos of property rights in the business window in time. Voice announcer: It is convenient to prompt customers to check the amount through electronic display and voice broadcast in the window, so as to improve the payment experience and efficiency. SMS: take the initiative to push information to customers, such as pressure testing, overdue payment, failure shutdown, etc. All in one card: It is convenient for customers to get a card from the bank and pay fees, and it is convenient for customers to handle inquiry, payment, suspension and reheat businesses through self-service channels. Self service payment machine: It is convenient for customers to complete multiple business processing by themselves in the busy season when there is a long queue or when the business hall is off duty.