Zhejiang intelligence Natural gas charging system software The company will carry out its own work. In addition to managing their own organizational structure, personnel, and processes, subsidiaries also need to establish a number of personalized management models: 1. including their own maintenance of basic information such as residential quarters, heat sources, heat exchange stations, and basic categories; 2. The heating policies in different regions are different, and each subsidiary needs to maintain its own corresponding billing strategy; 3. Each subsidiary can use different methods of issuing bills, including self printed receipt invoices, tax controlled invoices, tax controlled electronic tickets, etc. Each subsidiary of business approval management can independently configure business processes, such as exemption approval, suspension approval, forced suspension approval, area adjustment approval, reheat approval, and network access approval. The process supports hierarchical approval of subsidiaries and groups. Personnel at all levels of statistical analysis can only browse and operate the data range of this level; Group headquarters can view real-time business data and operation data of all subsidiaries in real time for comparison and assessment; Provide rich reports and charts to show the overall operating data of each subsidiary and group.

The electronic ticket issuing of Tongrui will occasionally fail to sign, and once failed, it will last for more than 10 minutes. Although it is not a long time, the hot users waiting outside will become anxious. After analyzing and testing the system interface, we determined that it was not caused by the charging system, so we suggested Director Xu contact Hangxin Company for troubleshooting. Yang Gong from TravelSky responded promptly. He arrived at the thermal power company after a while. After analysis, most of the data upload failures were caused by network congestion. After network testing with Datong Thermal Power Information Office, it was basically determined that the problem was China Unicom's network. After the check out in the afternoon, Zhang Chu of the Information Department contacted the telecommunications company to switch the private line network from Unicom to Telecom. After that, although the signature failure will also occur, the frequency of the problem is greatly reduced. It seems that the selection of network operators really needs to be adapted to local conditions. Another two points: Datong Thermo's hardware procurement standard is very high. In order to make it easier for individual people to accept electronic invoices, the printer is purchased by HP color laser printer, which is not only expensive but also expensive in consumables. This is the first time I have seen Thermo adopt color printing. But the problem is that the effect of color playing is good.

Compare and assess. Management target: The toll management system of the non local group version is designed and developed for the cross regional group heating enterprises, and builds a comprehensive information platform around customer, area and cost management. It supports different management modes of multiple locations and multiple subsidiaries to achieve strict separation of data between subsidiaries, while the group headquarters can supervise and review subsidiaries, and achieve the integration of all business data, solving the problems of repeated investment and data sharing of group companies. According to the needs of local policies, the subsidiaries in each region independently improve the customer's heat use files, clarify the heating area and status, open up multiple service channels such as WeChat, Alipay, banks, counters, and so on, and internally link the finance and offline mobile terminal switch, check, and clear up debts, so as to achieve the goal of each department.

The premise is that we are worried about slow acceptance, so we should set aside more time for simulation exercises. Since leaders attach importance to training, we will certainly give full cooperation. I said that training can be carried out at any time. On August 5, according to the requirements of Director Xu, I drew up a training schedule: the training of the charging system was divided into two batches, one for the business personnel of the customer service center and the business hall, and the other for the branch companies. One batch of training is divided into 8 sessions, one session every half day, with 105 participants, mainly explaining 9 functions and 59 functional modules of the system; There are four training sessions in the second batch, which are also held every half day. The total number of participants is 56, mainly explaining 32 functional modules of the nine major functions of the system. The training of the customer service system is also the same. In general, the training intensity is quite high, especially for our engineers. On August 10, the training was in full swing. Our chief engineer had to take a break because of his sore throat. It turned out that not all challenges were so easy to succeed. After all, we were human beings. Without any loudspeakers on the scene, could we speak to so many people every day without interruption without pain? But the training couldn't stop, so I took the place of two trainings.

And discuss the key issues. In general, Datong thermal customers have a strong sense of responsibility and enthusiasm. All of us adhere to the idea of exposing problems and solving problems as soon as possible, actively promote the project progress, and prevent problems from being hidden until the project goes online. I also got a lot of user stories from customers, which are very valuable. On April 10, the second week of project implementation, the colleagues in charge of data migration began to be stationed. Datong Thermal's customer base data is about 600000, and the historical data of 7 years constitute a large amount of data since I started the project, so we attach great importance to data. One step of data migration is data analysis.

The project can be launched at any time when the problem is repaired! At 8:48 on August 31, a 2175 yuan heating fee entered the system and an electronic invoice was successfully issued, marking the official launch of the Datong Thermal Power Project! Yesterday, I discussed with Director Xu to let the system go online one day in advance. If something happens, we can still deal with it that day. The fact proves that our decision is wise. On the morning of September 1, the business halls had not yet opened for business, and the people outside had lined up. I didn't expect the hot users of Datong to pay fees so actively. Fortunately, we had "practiced" for a whole day yesterday, so we were full of confidence in this scene today. Not to mention, there were a lot of problems found after a day of trial operation yesterday, which were mainly manifested in printer compatibility problems, unskilled operators, occasionally stuck on the electronic ticket page and did not respond, continuous photo taking and error reporting by the high timer, etc. For the problems that occurred yesterday, we arranged engineers to go to the business hall with many problems for assistance and guidance today, We explained on the spot when we were not skilled in business. When the printer and high beat meter did not work, we demonstrated and debugged on the spot. When the electronic ticket was stuck, we taught how to reopen it and contacted the Hangxin engineer in the head office for troubleshooting. In a word, we successfully completed the launch in the real sense.