The performance index is also a key factor with the increase of heating enterprises' scale and years of operation. In particular, the seasonal characteristics of the heating industry are obvious. The charging period of many heating enterprises is very short. In many cities, the heating enterprises need to handle thousands or even tens of thousands of charges a day in peak hours, plus integrated services such as network access, shutdown reporting, reheating, switch on and off, and query, The business system is heavily loaded. Many charging business halls have long queues in the busy season. In this case, if the software performance and stability have problems, it is easy to have small group events. Therefore, the charging software has also made some definitions on the performance indicators of the Heating Charging Management System (200000 households, system response requirements under the condition of ordinary desktop solid state disk): normal page query operation: 0.2 seconds. Charging business operation: 2 seconds (query/charging/refund/shopping cart/stop reporting/reduction/invoicing, etc.). General report query: 6 seconds. Complex report query: 15 seconds. Special report and batch operation: set up requirements according to the actual situation. The function and performance of the product quality Heating Charge Management System is visible.

Guangxi Easy to charge Natural gas charging software And discuss the key issues. In general, Datong thermal customers have a great cooperation, and the communication staff have a strong sense of responsibility and enthusiasm. Everyone adheres to the idea of exposing problems and solving problems as soon as possible, actively promotes the project progress, and does not let problems hide until the project goes online. I also got a lot of user stories from customers, which are very valuable. On April 10, the second week of project implementation, the colleagues in charge of data migration began to be stationed. Datong Thermal's customer base data is about 600000, and the historical data of 7 years constitute a large amount of data since I started the project, so we attach great importance to data. One step of data migration is data analysis.

Product definition, product matching, performance indicators, product quality, product boundary, implementation content, after-sales service, and data migration are all aspects of the standardization and specialization of the heating charge management system. The essence of product definition and the survival and development of the company's products is to meet the needs of heating enterprises. Therefore, first of all, we need to find out what is included in the Heating Charge Management System, what functions we can provide to customers, and what appeals we can solve for customers. The product definition of Heating Charge Management System by Toll Ease Software is as follows: with the help of Internet technology, a comprehensive information platform focusing on customer, area and cost management is built for heating enterprises. Improve customer heat use files, clarify heating area and status, open up multiple service channels such as WeChat, Alipay, bank, counter, etc. externally, provide convenient payment and business processing channels, internally link finance and offline mobile terminal switch, inspection, debt clearing, etc., realize business collaboration of all departments, and summarize heating big data for production.

The premise is that we are worried about slow acceptance, so we should set aside more time for simulation exercises. Since leaders attach importance to training, we will certainly give full cooperation. I said that training can be carried out at any time. On August 5, according to the requirements of Director Xu, I drew up a training schedule: the training of the charging system was divided into two batches, one for the business personnel of the customer service center and the business hall, and the other for the branch companies. One batch of training is divided into 8 sessions, one session every half day, with 105 participants, mainly explaining 9 functions and 59 functional modules of the system; There are four training sessions in the second batch, which are also held every half day. The total number of participants is 56, mainly explaining 32 functional modules of the nine major functions of the system. The training of the customer service system is also the same. In general, the training intensity is quite high, especially for our engineers. On August 10, the training was in full swing. Our chief engineer had to take a break because of his sore throat. It turned out that not all challenges were so easy to succeed. After all, we were human beings. Without any loudspeakers on the scene, could we speak to so many people every day without interruption without pain? But the training couldn't stop, so I took the place of two trainings.

Service, production and other system data are integrated for big data analysis. The system is connected with the group's customer service system, NC financial system, production system, engineering project system and other systems to achieve an integrated information platform for the group's business, customer service and production collaboration. The electronic channel can create a unified electronic channel entrance for the group, including WeChat public platform, WeChat life payment, Alipay, website payment, user APP, etc., and further enhance the brand image and popularity of the group through the unified entrance. Bank collection connects with the banks in the region where each subsidiary is located to realize bank collection. Each subsidiary can set the collection rules independently. The advantages of the scheme are that there are a few group heating enterprises and more than a dozen subsidiaries. The original investment in many sets of software and hardware systems only needs to focus on the construction of a platform, which greatly saves the early construction costs and later maintenance costs. The group control platform is equivalent to the centralized management of the data of the group and all subsidiaries.

Compare and assess. Management target: The toll management system of the non local group version is designed and developed for the cross regional group heating enterprises, and builds a comprehensive information platform around customer, area and cost management. It supports different management modes of multiple locations and multiple subsidiaries to achieve strict separation of data between subsidiaries, while the group headquarters can supervise and review subsidiaries, and achieve the integration of all business data, solving the problems of repeated investment and data sharing of group companies. According to the needs of local policies, the subsidiaries in each region independently improve the customer's heat use files, clarify the heating area and status, open up multiple service channels such as WeChat, Alipay, banks, counters, and so on, and internally link the finance and offline mobile terminal switch, check, and clear up debts, so as to achieve the goal of each department.