The challenges are huge, so each heating enterprise can expand the heating site more flexibly and effectively by dividing the land for management. However, as the country has changed from extensive to refined development, and the heating business in various regions has a lot of similarities, those large heating enterprises with strong capital and advanced management ideas have begun to expand everywhere. At present, many powerful heating group enterprises have been born in China, among which one group enterprise just merged some local small and medium-sized heating enterprises, with centralized areas and similar management, and relatively simple group management and control; Another type of group enterprise is to expand its business to all parts of the country, which is far away and has different heating management and policy regulations, leading to great challenges in group management and control. In any case, the group headquarters should be able to keep abreast of the situation of each branch at any time to achieve "decentralized operation and centralized management".

Sometimes a problem occurs in the system and needs to be handled by the original software company. The engineer does not fix the problem but directly changes the value in the background. This is to treat the symptoms rather than the root cause. As a result, many data areas and receivables are not in line with each other, and the current year is not in line with previous years. We joke that the system has been damaged by you. The data migration went on continuously. This huge project lasted more than four months. We were like a cruise in the ocean of data. From time to time, we salvaged some problem data for the business department to verify and modify. Later, we checked the new account and the old account and found that there was a difference of more than 1 yuan. I still remember Director Zhang jokingly said: "This is more than 1 yuan, I will take it!"! In fact, it is in the scope of data migration.

Mr. Zhang is responsible for the accuracy of the charging data and statements, Mr. Yang, the implementation engineer, is responsible for the mobile inspection of the business halls in the west, south and north cities, and another person is responsible for the operation of the customer service system, one person is responsible for the detection of the telephone and call center, one person is responsible for the server and network, and then I am responsible for resource scheduling and replacement. A total of eight people are in full support on the site. On September 3, after two days of stable operation of the project, some problems gradually surfaced. There were two serious problems: one was the failure of e-ticket signature, and the other was the printer's overheating and downtime. First of all, the issuance of electronic invoices is under the unified control of the national tax system, so each invoice must be signed and sealed by the National Tax Bureau system. Only after the signature and seal are successful can it be regarded as successful.

The performance index is also a key factor with the increase of heating enterprises' scale and years of operation. In particular, the seasonal characteristics of the heating industry are obvious. Many heating enterprises have a very short charging period. In many cities, heating enterprises need to handle thousands or even tens of thousands of charges a day in peak hours, plus integrated services such as network access, shutdown reporting, reheating, switch on and off, and query, The business system is heavily loaded. Many charging business halls have long queues in the busy season. In this case, if the software performance and stability have problems, it is easy to have small group events. Therefore, the charging software has also made some definitions on the performance indicators of the Heating Charging Management System (200000 households, system response requirements under the condition of ordinary desktop solid state disk): normal page query operation: 0.2 seconds. Charging business operation: 2 seconds (query/charging/refund/shopping cart/stop reporting/reduction/invoicing, etc.). General report query: 6 seconds. Complex report query: 15 seconds. Special report and batch operation: set up requirements according to the actual situation. The function and performance of the product quality Heating Charge Management System is visible.

good fortune inherited from virtuous parents wisdom Tap water charging software During the implementation of the project, we also contacted and learned about various heating network automatic control manufacturers in the heating field. Therefore, although we can't say that we are heating professionals, we can also dig deep into the field of operating charge management. But why is it so difficult to do heating management software? I think the main reason is that the industry itself is lack of norms and standards, and cannot be quantified as water and electricity. Heating regulations are basically one policy for one city, and cities interpret and implement similar policies and regulations differently. Without standardization, the projects have become customized and the customers have become experimental fields without specialization. The charging software is carrying the banner of standardization and specialization of heating management software in such a difficult situation.