Product definition, product matching, performance indicators, product quality, product boundary, implementation content, after-sales service, and data migration are all aspects of the standardization and specialization of the heating charge management system. The essence of product definition and the survival and development of the company's products is to meet the needs of heating enterprises. Therefore, first of all, we need to find out what is included in the Heating Charge Management System, what functions we can provide to customers, and what appeals we can solve for customers. The product definition of Heating Charge Management System by Toll Ease Software is as follows: with the help of Internet technology, a comprehensive information platform focusing on customer, area and cost management is built for heating enterprises. Improve customer heat use files, clarify heating area and status, open up multiple service channels such as WeChat, Alipay, bank, counter, etc. externally, provide convenient payment and business processing channels, internally link finance and offline mobile terminal switch, inspection, debt clearing, etc., realize business collaboration of all departments, and summarize heating big data for production.

Shapingba wisdom Property charging software In the southeast, northwest and northwest, four business halls are under the management of the head office, which are Xicheng, Nancheng, Beicheng and Huadu business halls. Each business hall has 6-8 toll computers, and each computer needs to install a virtual desktop to log in to the system. In addition, the operating system needs to be redone for computers that cannot be installed. In addition, each branch company needs to have 1-2 computers to use the system, the computer department, the financial department, etc., so we need to install about 80 remote desktops. At that time, there were only 3 people on the site, which was the biggest when we thought about it. Fortunately, the brothers at the information office of Datong Heat helped us a lot, and Director Xu arranged vehicles for us, so that we would not be exhausted in the battlefield. In the past two years, due to the strong promotion of enterprises to issue electronic invoices by the state, Datong Thermal Power has also fully switched from paper invoices to electronic invoices this year. From the perspective of environmental protection, it is beneficial to the country, the people and the environment. However, since it was the first year of use, we also suffered from a lot of pressure. Later, the facts also proved that my concern was not superfluous. The technology docking with us is one of the two major domestic tax control system providers: Aerospace Information Co., Ltd. In April, we got the interface document of TravelSky, but the development of the interface can only be carried out after the overall architecture of the charging system is set up, so the tax control interface will be completed by the end of July.

The performance index is also a key factor with the increase of heating enterprises' scale and years of operation. In particular, the seasonal characteristics of the heating industry are obvious. The charging period of many heating enterprises is very short. In many cities, the heating enterprises need to handle thousands or even tens of thousands of charges a day in peak hours, plus integrated services such as network access, shutdown reporting, reheating, switch on and off, and query, The business system is heavily loaded. Many charging business halls have long queues in the busy season. In this case, if the software performance and stability have problems, it is easy to have small group events. Therefore, the charging software has also made some definitions on the performance indicators of the Heating Charging Management System (200000 households, system response requirements under the condition of ordinary desktop solid state disk): normal page query operation: 0.2 seconds. Charging business operation: 2 seconds (query/charging/refund/shopping cart/stop reporting/reduction/invoicing, etc.). General report query: 6 seconds. Complex report query: 15 seconds. Special report and batch operation: set up requirements according to the actual situation. The function and performance of the product quality Heating Charge Management System is visible.

The company will carry out its own work. In addition to managing their own organizational structure, personnel, and processes, subsidiaries also need to establish a number of personalized management models: 1. including their own maintenance of basic information such as residential quarters, heat sources, heat exchange stations, and basic categories; 2. The heating policies in different regions are different, and each subsidiary needs to maintain its own corresponding billing strategy; 3. Each subsidiary can use different methods of issuing bills, including self printed receipt invoices, tax controlled invoices, tax controlled electronic tickets, etc. Each subsidiary of business approval management can independently configure business processes, such as exemption approval, suspension approval, forced suspension approval, area adjustment approval, reheat approval, and network access approval. The process supports hierarchical approval of subsidiaries and groups. Personnel at all levels of statistical analysis can only browse and operate the data range of this level; Group headquarters can view real-time business data and operation data of all subsidiaries in real time for comparison and assessment; Provide rich reports and charts to show the overall operating data of each subsidiary and group.

Timely. In many places, semi-automatic manual operation is required. For example, the software company needs to send someone to the site to carry forward the accounts manually for more than a week before charging for heating every year. In particular, statistics, one query for each time is two hours, and the findings are not accurate. Some words may be exaggerated, but from the side it also shows the strong appeal and dissatisfaction of the business department. It is a lesson from the past and a teacher for the future. I think we also learned from our peers to move forward at the beginning. Now the friend company has been unable to upgrade its own software, and can only completely overthrow and start again, which is the trigger for Datong Thermal to change software. After a comprehensive review of the project, Datong Thermal has experienced a baptism of informatization, and the budget and standard of the software and hardware of the project are both high, so it must put forward high requirements for us. In addition, the project is started early, and the company is usually very busy in September and October, so it needs to complete the online in three or four months.