Lose everything. Therefore, in the whole project implementation process, building trust has always been an important position for me. On April 7, 2017, at 8:10 a.m., the kick-off meeting of heating charge and customer service informatization project was officially held. A total of 10 people attended, with more participants from Datong Heating. President Wang led the team, Manager Xu of the Customer Service Department, Director Zhang of the Customer Service Department, Director Zhang of the Toll Collection Department, Director Zhang of the Network Information Department, Chief Financial Officer Li, and core management personnel of charge and customer service also participated. The content of the kick-off meeting was not important, but the project teams of both sides met and understood. The leadership of Datong Thermal Power expressed their determination to promote informatization, authorized the project manager and project team members, and let everyone actively cooperate with the demand research and project implementation of toll software. I also elaborately made a PPT to publicize and implement the project related implementation tasks to all project team members of Party A

Jinsha intelligence Heating charge system software During the implementation of the project, we also contacted and learned about various heating network automatic control manufacturers in the heating field. Therefore, although we can't say that we are heating professionals, we can also dig deep into the field of operating charge management. But why is it so difficult to do heating management software? I think the main reason is that the industry itself is lack of norms and standards, and cannot be quantified as water and electricity. Heating regulations are basically one policy for one city, and cities interpret and implement similar policies and regulations differently. Without standardization, projects have become customized, without specialization, customers have become experimental fields. Under such difficult circumstances, Toll Ease Software has taken up the banner of standardization and specialization of heating management software.

The first problem is that the aerospace technology always says that it is too busy to have time. In case of problems, let us look at the documentation. After several communications, I am also worried. If the documentation can solve the problem, why do I look for you? However, Yang Gong, the engineer on the site of TravelSky, helped coordinate later, which helped to adjust the invoicing interface. Then there were various problems during the debugging process, such as the tax-free words could not come out, the invoice download did not return information, etc. These problems occurred every day, and we were also busy working overtime. From the completion of the interface development on July 27 to the completion of the commissioning on August 17, we tested hundreds of invoices, kept trying and making mistakes, and constantly revised them. Fortunately, there were many invoices of Datong Thermal Power, so the cancellation of invoices was not a big deal. We also want to ensure that the electronic ticket will not make mistakes after the project goes online, otherwise Datong Heat will issue thousands or even tens of thousands of tickets every day, and it will be difficult to remedy any mistakes.

Product definition, product matching, performance indicators, product quality, product boundary, implementation content, after-sales service, and data migration are all aspects of the standardization and specialization of the heating charge management system. The essence of product definition and the survival and development of the company's products is to meet the needs of heating enterprises. Therefore, first of all, we need to find out what is included in the Heating Charge Management System, what functions we can provide to customers, and what appeals we can solve for customers. The product definition of Heating Charge Management System by Toll Ease Software is as follows: with the help of Internet technology, a comprehensive information platform focusing on customer, area and cost management is built for heating enterprises. Improve customer heat use files, clarify heating area and status, open up multiple service channels such as WeChat, Alipay, bank, counter, etc. externally, provide convenient payment and business processing channels, internally link finance and offline mobile terminal switch, check, and clear up debts, realize business collaboration of all departments, and summarize heating big data for production.