Shenzhen intelligence Tap water charging software In the southeast, northwest and northwest, four business halls are under the management of the head office, which are Xicheng, Nancheng, Beicheng and Huadu business halls. Each business hall has 6-8 toll computers, and each computer needs to install a virtual desktop to log in to the system. In addition, the operating system needs to be redone for computers that cannot be installed. In addition, each branch company needs to have 1-2 computers to use the system, the computer department, the financial department, etc., so we need to install about 80 remote desktops. At that time, there were only 3 people on the site, which was the biggest when we thought about it. Fortunately, the brothers at the information office of Datong Heat helped us a lot, and Director Xu arranged vehicles for us, so that we would not be exhausted in the battlefield. In the past two years, due to the strong promotion of enterprises to issue electronic invoices by the state, Datong Thermal Power has also fully switched from paper invoices to electronic invoices this year. From the perspective of environmental protection, it is beneficial to the country, the people and the environment. However, since it was the first year of use, we also suffered from a lot of pressure. Later, the facts also proved that my concern was not superfluous. The technology docking with us is one of the two major domestic tax control system providers: Aerospace Information Co., Ltd. In April, we got the interface document of TravelSky, but the development of the interface can only be carried out after the overall architecture of the charging system is set up, so the tax control interface will be completed by the end of July.
Task! After half a year's hard work, it finally becomes shining today! The leaders of Datong Thermal Power Business Department were also satisfied with the effect of the project launch. The reconciliation and financial statements of the day were very accurate, and everyone was very happy. A feeling of "see the sun through the clouds, and see the moon through the clouds" slowly spread in our hearts. On site support Since August 25, I have successively applied to the company for resources to be sent to Datong Thermal Power. The purpose is very clear, which is to protect the stable operation of the project. By August 31, our team was in place: Yang Gong, the R&D engineer, was responsible for the rapid handling of software emergencies, and Han Gong, the implementation engineer, was responsible for the stable operation of Huadu Business Hall and the charging system.
Project manager, charge implementation leader, data migration leader, customer service implementation leader, VMware virtualization implementation leader, performance test, and corresponding charge and customer service R&D team. I clearly remember that one day after the Tomb Sweeping Day, a group of members took the necessities of life and set out on their own. It was more than 2 p.m. in Datong. In the afternoon, they completed the house rental, and in the evening, they completed the purchase of daily necessities. They checked in on the same day. The whole day was like a double grab in the countryside, full of harvest. This office is really suitable. You only need to walk through the underground garage to get to Datong Heating, which has provided great convenience for later research and service work, and the response is much more timely. The two groups of members also arrived in Datong the next day, and everything was ready.
But the invisible and intangible quality assurance is actually what heating enterprises need to pay attention to. The charging software collectively refers to the content that ensures the sustainable and stable operation of the software as quality, and the uninterrupted operation needs to reach 99.9%. The standard configuration content of the charging software Heating Charging Management System is as follows: product supporting materials: white papers, user guides, user manuals, online examinations, authorization letters, training videos, and trial systems. Product security standards: first time (online operation environment check, account password specification), daily (local backup, remote backup), weekly (antivirus), monthly (operating system patch, security password check), irregular (web container vulnerability). Easy to charge software ensures the stable operation of the system from all aspects of product design, research and development, testing, deployment, operation and maintenance, and the data is safe and reliable. The implementation boundary is to better deliver results on time and quality.
And operation to provide decision support. Necessary functions: network access management, customer management, charge management, bill management, audit management, debt clearing management, heat metering charge, switch bolt, chart report. Extended functions: process approval, bank collection, SMS platform, WeChat official account, Alipay, smart POS, mobile APP. Special scenarios: steam charge, hot water charge, property collection. Product supporting definition In order to better play the role of the Heating Charge Management System, heating enterprises can generally configure the following equipment: high speed camera: keep the customer's ID card, heat stop agreement, and photos of property rights in the business window in time. Voice announcer: It is convenient to prompt customers to check the amount through electronic display and voice broadcast in the window, so as to improve the payment experience and efficiency. SMS: take the initiative to push information to customers, such as pressure testing, overdue payment, failure shutdown, etc. All in one card: It is convenient for customers to get a card from the bank and pay fees, and it is convenient for customers to handle inquiry, payment, suspension and reheat businesses through self-service channels. Self service payment machine: It is convenient for customers to complete multiple business processing by themselves in the busy season when there is a long queue or when the business hall is off duty.
