The segment system has been developed as a whole, but due to time constraints and insufficient testing intensity of some new functions, the system always exposes some small bugs, and is busy late every day to deal with problems. In those days, I hardly slept before 12 o'clock. I was busy until one or two o'clock in the morning. The brothers were very hard! At the same time, the pressure from the thermal aspects of Datong is not small. It's said that the last information construction, the software had not been debugged the day before it went online, and the engineers were busy all night after that, so the leaders of the customer service center worried that we would repeat the mistakes and constantly urged us. In fact, I know in my heart that the rest of these problems are not big problems. As long as everyone works hard, they can be solved. In the morning of August 29, two colleagues from the R&D Department arrived at the scene, and there were three days left before the official charge was made. We held a meeting that day to summarize and communicate the remaining issues on the project, and the time I gave is to deal with them by tonight! There are 13 questions left in total, and now we are racing against time. If we can deal with them earlier, we will have a better chance of winning. So we divide our work and quickly enter the fighting state! In fact, it is not impossible that we did not complete the goal that night. The main reason is that it is not cost-effective, which affects the work efficiency of the day tomorrow. Then we spent the next morning to complete everything.

Longli Easy to charge Heating charge system software In the southeast, northwest and northwest, four business halls are under the management of the head office, which are Xicheng, Nancheng, Beicheng and Huadu business halls. Each business hall has 6-8 toll computers, and each computer needs to install a virtual desktop to log in to the system. In addition, the operating system needs to be redone for computers that cannot be installed. In addition, each branch company needs to have 1-2 computers to use the system, the computer department, the financial department, etc., so we need to install about 80 remote desktops. At that time, there were only 3 people on the site, which was the biggest when we thought about it. Fortunately, the brothers at the information office of Datong Heat helped us a lot, and Director Xu arranged vehicles for us, so that we would not be exhausted in the battlefield. In the past two years, due to the strong promotion of enterprises to issue electronic invoices by the state, Datong Thermal Power has also fully switched from paper invoices to electronic invoices this year. From the perspective of environmental protection, it is beneficial to the country, the people and the environment. However, since it was the first year of use, we also suffered from a lot of pressure. Later, the facts also proved that my concern was not superfluous. The technology docking with us is one of the two major domestic tax control system providers: Aerospace Information Co., Ltd. In April, we got the interface document of TravelSky, but the development of the interface can only be carried out after the overall architecture of the charging system is set up, so the tax control interface will be completed by the end of July.

The challenges are huge, so each heating enterprise can expand the heating site more flexibly and effectively by dividing the land for management. However, as the country has changed from extensive to refined development, and the heating business in various regions has a lot of similarities, those large heating enterprises with strong capital and advanced management ideas have begun to expand everywhere. At present, many powerful heating group enterprises have been born in China, among which one group enterprise just merged some local small and medium-sized heating enterprises, with centralized areas and similar management, and relatively simple group management and control; Another type of group enterprise is to expand its business to all parts of the country, which is far away and has different heating management and policy regulations, leading to great challenges in group management and control. In any case, the group headquarters should be able to keep abreast of the situation of each branch at any time to achieve "decentralized operation and centralized management".

We have also made some preparations for the coming depression. In the future, we should continue to make the following points, so that we can smoothly survive these years and usher in the next economic upward cycle. First, we should pay more attention to our core advantages. In the next few years, the heating charge management system is still our core competitive product, and we need to continue to invest in core resources to focus on building. This is the position we firmly hold, and it is also an area that any opponent will have to fight against. We win market by profession, benefit by management and reputation by service. Secondly, fully tap internal potential, improve personal professionalism through post setting, training and assessment, and continuously improve team cohesion and combat capability. In the next few years, we will continue to refine the granularity of division of labor and improve the efficiency of organizational collaboration through process reengineering. Thirdly, focus on upgrading the remote group control version. Based on the mature experience of the application of Jinan thermal customer service charge.

Lose everything. Therefore, in the whole project implementation process, building trust has always been an important position for me. On April 7, 2017, at 8:10 a.m., the kick-off meeting of heating charge and customer service informatization project was officially held. A total of 10 people attended, with more participants from Datong Heating. President Wang led the team, Manager Xu of the Customer Service Department, Director Zhang of the Customer Service Department, Director Zhang of the Toll Collection Department, Director Zhang of the Network Information Department, Chief Financial Officer Li, and core management personnel of charge and customer service also participated. The content of the kick-off meeting was not important, but the project teams of both sides met and understood. The leadership of Datong Thermal Power expressed their determination to promote informatization, authorized the project manager and project team members, and let everyone actively cooperate with the demand research and project implementation of toll software. I also elaborately made a PPT to publicize and implement the project related implementation tasks to all project team members of Party A

But the invisible and intangible quality assurance is actually what heating enterprises need to pay attention to. The charging software collectively refers to the content that ensures the sustainable and stable operation of the software as quality, and the uninterrupted operation needs to reach 99.9%. The standard configuration content of the charging software Heating Charging Management System is as follows: product supporting materials: white papers, user guides, user manuals, online examinations, authorization letters, training videos, and trial systems. Product security standards: first time (online operation environment check, account password specification), daily (local backup, remote backup), weekly (antivirus), monthly (operating system patch, security password check), irregular (web container vulnerability). Easy to charge software ensures the stable operation of the system from all aspects of product design, research and development, testing, deployment, operation and maintenance, and the data is safe and reliable. The implementation boundary is to better deliver results on time and quality.