Compare and assess. Management target: The toll management system of the non local group version is designed and developed for the cross regional group heating enterprises, and builds a comprehensive information platform around customer, area and cost management. It supports different management modes of multiple locations and multiple subsidiaries to achieve strict separation of data between subsidiaries, while the group headquarters can supervise and review subsidiaries, and achieve the integration of all business data, solving the problems of repeated investment and data sharing of group companies. According to the needs of local policies, the subsidiaries in each region independently improve the customer's heat use files, clarify the heating area and status, open up multiple service channels such as WeChat, Alipay, banks, counters, and so on, and internally link the finance and offline mobile terminal switch, check, and clear up debts, so as to achieve the goal of each department.

Sansui intelligence Natural gas charging software Service, production and other system data are integrated for big data analysis. The system is connected with the group's customer service system, NC financial system, production system, engineering project system and other systems to achieve an integrated information platform for the group's business, customer service and production collaboration. The electronic channel can create a unified electronic channel entrance for the group, including WeChat public platform, WeChat life payment, Alipay, website payment, user APP, etc., and further enhance the brand image and popularity of the group through the unified entrance. Bank collection connects with the banks in the region where each subsidiary is located to realize bank collection. Each subsidiary can set the collection rules independently. The advantages of the scheme are that there are a few group heating enterprises and more than a dozen subsidiaries. The original investment in many sets of software and hardware systems only needs to focus on the construction of a platform, which greatly saves the early construction costs and later maintenance costs. The group control platform is equivalent to the centralized management of the data of the group and all subsidiaries.

Mr. Zhang is responsible for the accuracy of the charging data and statements, Mr. Yang, the implementation engineer, is responsible for the mobile inspection of the business halls in the west, south and north cities, and another person is responsible for the operation of the customer service system, one person is responsible for the detection of the telephone and call center, one person is responsible for the server and network, and then I am responsible for resource scheduling and replacement. A total of eight people are in full support on the site. On September 3, after two days of stable operation of the project, some problems gradually surfaced. There were two serious problems: one was the failure of e-ticket signature, and the other was the printer's overheating and downtime. First of all, the issuance of electronic invoices is under the unified control of the national tax system, so each invoice must be signed and sealed by the National Tax Bureau system. Only after the signature and seal are successful can it be regarded as successful.

We have also made some preparations for the coming depression. In the future, we should continue to make the following points, so that we can smoothly survive these years and usher in the next economic upward cycle. First, we should pay more attention to our core advantages. In the next few years, the heating charge management system is still our core competitive product, and we need to continue to invest in core resources to focus on building. This is the position we firmly hold, and it is also an area that any opponent will have to fight against. We win market by profession, benefit by management and reputation by service. Secondly, fully tap internal potential, improve personal professionalism through post setting, training and assessment, and continuously improve team cohesion and combat capability. In the next few years, we will continue to refine the granularity of division of labor and improve the efficiency of organizational collaboration through process reengineering. Thirdly, focus on upgrading the remote group control version. Based on the mature experience of the application of Jinan thermal customer service charge.