The electronic ticket issuing of Tongrui will occasionally fail to sign, and once failed, it will last for more than 10 minutes. Although it is not a long time, the hot users waiting outside will become anxious. After analyzing and testing the system interface, we determined that it was not caused by the charging system, so we suggested Director Xu contact Hangxin Company for troubleshooting. Yang Gong from TravelSky responded promptly. He arrived at the thermal power company after a while. After analysis, most of the data upload failures were caused by network congestion. After network testing with Datong Thermal Power Information Office, it was basically determined that the problem was China Unicom's network. After the check out in the afternoon, Zhang Chu of the Information Department contacted the telecommunications company to switch the private line network from Unicom to Telecom. After that, although the signature failure will also occur, the frequency of the problem is greatly reduced. It seems that the selection of network operators really needs to be adapted to local conditions. Another two points: Datong Thermo's hardware procurement standard is very high. In order to make it easier for individual people to accept electronic invoices, the printer is purchased by HP color laser printer, which is not only expensive but also expensive in consumables. This is the first time I have seen Thermo adopt color printing. But the problem is that the effect of color playing is good.

It is hard to avoid errors. Besides, it is not easy to check the amount of more than one billion yuan to the difference of one yuan! I only remember that we were very happy and even excited that day. The hardware part of the hardware entry into Datong is also a highlight. The entire platform involves many hardware and is deployed in the way of VMware virtualization, including servers, firewalls, switching equipment, office computers, high tempo meters, printers, all-in-one computers, televisions, etc. One of the core switches is worth 200000 yuan, which really refreshes my three perspectives. On May 18, the core server hardware arrived.

The segment system has been developed as a whole, but due to time constraints and insufficient testing intensity of some new functions, the system always exposes some small bugs, and is busy late every day to deal with problems. In those days, I hardly slept before 12 o'clock. I was busy until one or two o'clock in the morning. The brothers were very hard! At the same time, the pressure from the thermal aspects of Datong is not small. It's said that the last information construction, the software had not been debugged the day before it went online, and the engineers were busy all night after that, so the leaders of the customer service center worried that we would repeat the mistakes and constantly urged us. In fact, I know in my heart that the rest of these problems are not big problems. As long as everyone works hard, they can be solved. In the morning of August 29, two colleagues from the R&D Department arrived at the scene, and there were three days left before the official charge was made. We held a meeting that day to summarize and communicate the remaining issues on the project, and the time I gave is to deal with them by tonight! There are 13 questions left in total, and now we are racing against time. If we can deal with them earlier, we will have a better chance of winning. So we divide our work and quickly enter the fighting state! In fact, it is not impossible that we did not complete the goal that night. The main reason is that it is not cost-effective, which affects the work efficiency of the day tomorrow. Then we spent the next morning to complete everything.

This is also an important step. As we continue to deepen our data analysis, we find that the data migration work of Datong Thermal is much more complex than we thought. This complexity is not the huge data magnitude mentioned above, but the non-standard data. We learned that some functions of the original charging system in the application process can not meet the business needs, so people who operate the software often use an unconventional operation to achieve a certain business, such as directly modifying the heating fee receivable if the recovery cannot be achieved after the suspension is reported, directly modifying the standing book if the area settlement is not correct, and Director Zhang also said.

Guangdong wisdom Heating charge system software And operation to provide decision support. Necessary functions: network access management, customer management, charge management, bill management, audit management, debt clearing management, heat metering charge, switch bolt, chart report. Extended functions: process approval, bank collection, SMS platform, WeChat official account, Alipay, intelligent POS, mobile APP. Special scenarios: steam charge, hot water charge, property collection. Product supporting definition In order to better play the role of the Heating Charge Management System, heating enterprises can generally configure the following equipment: high speed camera: keep the customer's ID card, heat stop agreement, and photos of property rights in the business window in time. Voice announcer: It is convenient to prompt customers to check the amount through electronic display and voice broadcast in the window, so as to improve the payment experience and efficiency. SMS: take the initiative to push information to customers, such as pressure testing, overdue payment, failure shutdown, etc. All in one card: It is convenient for customers to get a card from the bank and pay fees, and it is convenient for customers to handle inquiry, payment, suspension and reheat businesses through self-service channels. Self service payment machine: It is convenient for customers to complete multiple business processing by themselves in the busy season when there is a long queue or when the business hall is off duty.

Business collaboration. Data between different subsidiaries will not interfere with each other, so as to realize orderly business development of each subsidiary. The head office of the group can supervise the management of expenses, inspections and other work of subsidiaries in real time, and deal with and correct the abnormalities of subsidiaries in a timely manner. Integrating heating big data provides decision-making basis for heating production, and finally achieves the goal of "decentralized operation and centralized management", realizing agile group organization and operation. Self management at all levels of the solution requires the group to help its subsidiaries clarify the management norms and processes rather than take all the responsibilities.