And discuss the key issues. In general, Datong thermal customers have a great cooperation, and the communication staff have a strong sense of responsibility and enthusiasm. Everyone adheres to the idea of exposing problems and solving problems as soon as possible, actively promotes the project progress, and does not let problems hide until the project goes online. I also got a lot of user stories from customers, which are very valuable. On April 10, the second week of project implementation, the colleagues in charge of data migration began to be stationed. Datong Thermal's customer base data is about 600000, and the historical data of 7 years constitute a large amount of data since I started the project, so we attach great importance to data. One step of data migration is data analysis.
Liupanshui wisdom Heating charge system software The electronic ticket issuing of Tongrui will occasionally fail to sign, and once failed, it will last for more than 10 minutes. Although it is not a long time, the hot users waiting outside will become anxious. After analyzing and testing the system interface, we determined that it was not caused by the charging system, so we suggested Director Xu contact Hangxin Company for troubleshooting. Yang Gong from TravelSky responded promptly. He arrived at the thermal power company after a while. After analysis, most of the data upload failures were caused by network congestion. After network testing with Datong Thermal Power Information Office, it was basically determined that the problem was China Unicom's network. After the check out in the afternoon, Zhang Chu of the Information Department contacted the telecommunications company to switch the private line network from Unicom to Telecom. After that, although the signature failure will also occur, the frequency of the problem is greatly reduced. It seems that the selection of network operators really needs to be adapted to local conditions. Another two points: Datong Thermo's hardware procurement standard is very high. In order to make it easier for individual people to accept electronic invoices, the printer is purchased by HP color laser printer, which is not only expensive but also expensive in consumables. This is the first time I have seen Thermo adopt color printing. But the problem is that the effect of color playing is good.
The project can be launched at any time when the problem is repaired! At 8:48 on August 31, a 2175 yuan heating fee entered the system and an electronic invoice was successfully issued, marking the official launch of the Datong Thermal Power Project! Yesterday, I discussed with Director Xu to let the system go online one day ahead of schedule. If something happens, we can still deal with it that day. The fact proves that our decision is wise. On the morning of September 1, the business halls had not yet opened for business, and the people outside had lined up. I didn't expect the hot users of Datong to pay fees so actively. Fortunately, we had "practiced" for a whole day yesterday, so we were full of confidence in this scene today. Not to mention, there were a lot of problems found after a day of trial operation yesterday, which were mainly manifested in printer compatibility problems, unskilled operators, occasionally stuck on the electronic ticket page and did not respond, continuous photo taking and error reporting by the high timer, etc. For the problems that occurred yesterday, we arranged engineers to go to the business hall with many problems for assistance and guidance today, We explained on the spot when we were not skilled in business. When the printer and beat meter did not work, we demonstrated and debugged on the spot. When the electronic ticket was stuck, we taught how to reopen it and contacted the Hangxin engineer in the head office for troubleshooting. In a word, we successfully completed the launch in the real sense.
The project kick-off meeting can be arranged tomorrow. The project kick-off meeting must be held with as much publicity as possible. Otherwise, who knows what your project manager is, who knows you and who treats you. Just like the appointment of generals before the ancient war, there must be a ceremony, but the organization, form and appointment of the project kick-off meeting are almost all promoted by the project party. That is to say, we should seize this opportunity to promote ourselves and avoid being passive in the process of future project promotion. Informatization work is inherently difficult. It is very important to use the details of each link to accumulate trust between both sides. With trust, we can face and solve all difficulties together, even if there is no trust
